Industries

One agent per role. The team steps in on exceptions.

Each block describes what the agent resolves alone and what goes to a person.

Sales · Lia

From capture to checkout link

The agent doesQualifies the lead, answers product and service questions, builds quote and cart, suggests the next item, and sends the payment link.
A person takes overNegotiation outside policy, exceptional credit, and strategic accounts.
Talk about sales
Professional in a commercial conversation on a laptop

HR · Helena

Screening and scheduling without a front-desk queue

The agent doesAnswers about roles and benefits, pre-selects candidates, and books interviews in open slots.
A person takes overInterviews, culture fit, and offers.
Talk about HR
Recruiter reviewing candidates on a tablet

Clinic · Tomás

Pre-visit flow with schedule and insurance

The agent doesAnswers insurance questions, confirms details, offers slots, and sends reminders.
A person takes overClinical cases, urgency, and coverage exceptions.
Talk about clinic
Clinic reception

Appointments · Tomás

Book, reschedule, and remind

The agent doesChecks availability, confirms, reschedules, and sends reminders with the operation’s rules.
A person takes overOff-grid fittings and calendar conflicts.
Talk about scheduling
Open calendar on a laptop

Office · Clara

Intake of requests and status

The agent doesTakes the request, reports progress, and routes it to the right team.
A person takes overLegal decisions, contract exceptions, and incomplete-document cases.
Talk about office
Office desk with documents and a laptop